Privacy Policy
Last Updated: June 3, 2026
This Privacy Policy explains how Unlimluck Casino collects, uses, and protects your personal information when you use our services in Canada.
Introduction
At Unlimluck Casino ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.
By accessing or using Unlimluck Casino, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
Important Note: You must be at least 19 years of age to use our services in accordance with Canadian gambling regulations.
Information We Collect
We collect several types of information to provide and improve our services to you.
Personal Information You Provide
- Registration Information: Name, date of birth, email address, phone number, residential address
- Identity Verification: Government-issued ID, proof of address documents
- Financial Information: Payment method details, transaction history
- Communication Data: Correspondence with our support team
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, games played, betting patterns
- Location Data: Approximate location based on IP address (to ensure compliance with jurisdictional requirements)
Information from Third Parties
We may receive information about you from third-party sources, such as identity verification services, payment processors, and fraud prevention agencies.
How We Use Your Information
We use the information we collect for the following purposes:
Account Management
To create and manage your account, verify your identity, and process your transactions.
Service Delivery
To provide you with access to our games and ensure proper functionality.
Security & Fraud Prevention
To protect our services, prevent fraudulent activities, and ensure compliance with regulations.
Communication
To respond to your inquiries and send important service-related notifications.
Service Improvement
To analyze usage patterns and improve our website and services.
Legal Compliance
To comply with legal obligations and regulatory requirements.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
| With Whom | Purpose | Information Shared |
|---|---|---|
| Service Providers | Payment processing, customer support, IT services | Necessary information to perform specific services |
| Regulatory Authorities | Legal compliance, licensing requirements | Required information as mandated by law |
| Fraud Prevention Agencies | Prevent fraudulent activities | Limited information to verify transactions |
| Professional Advisors | Legal, financial, or accounting services | Information necessary for professional services |
| Business Transfers | Merger, acquisition, or sale of assets | Information relevant to the transaction |
International Transfers: Some of our service providers may be located outside of Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
256-bit SSL encryption for all data transmissions
Firewall Protection
Advanced firewall systems to prevent unauthorized access
Access Controls
Strict access controls and authentication procedures
Regular Audits
Regular security audits and vulnerability assessments
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights
As a Canadian user, you have certain rights regarding your personal information:
Right to Access
You can request access to the personal information we hold about you.
Right to Correction
You can request corrections to inaccurate or incomplete information.
Right to Deletion
You can request deletion of your personal information, subject to legal requirements.
Right to Object
You can object to certain processing of your personal information.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Withdraw Consent
You can withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality and security | Session or up to 24 months |
| Preference Cookies | Remember your settings and preferences | Up to 12 months |
| Analytics Cookies | Help us understand how visitors use our website | Up to 24 months |
| Marketing Cookies | Track effectiveness of advertising campaigns | Up to 12 months |
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Contact Us & Policy Updates
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Address: Unlimluck Casino Canada Inc., 123 Gaming Street, Suite 500, Toronto, ON M5H 2N2
Attention: Privacy Officer
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Continued Use: Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
This Privacy Policy is effective as of: June 3, 2026